GENERAL

In these Conditions of Sale:
"The Company" means CheekyBrats "the Buyer" means the the person, firm or company ordering or buying goods from the Company.
"The Goods" means the goods the subject matter of the relevant order or contract for sale.
No contract in respect of the Goods between the Company and the Buyer shall exist until the Buyer's order has been accepted by the Company.

PRICE

Quoted prices exclude the cost of delivery and charges (where applicable). Any work carried out additional to that specified in the relevant quotation or order, whether experimentally or otherwise, shall be charged.

The prices for the goods will be clearly displayed in UK pounds sterling on the cheekybrats site. Charges which are not displayed on the site will not be administered without the agreement of the Buyer. The company reserves the right to amend/change any price with out notice.

PAYMENT INFORMATION

Payment may be made by credit card. We accept payment by Visa (Barclaycard). MasterCard (Access), Switch, Solo, Visa Electron and Delta card.
You will be asked for some personal details to carry out your order, you will be asked for your name, address, email and telephone number. The reason for collecting all this information to protect our customers against credit card fraud.
You will then be asked for your credit card details, this is so payment for the goods can be made.
Under no circumstances does Cheekybrats have the use of "cookies" on www.cheekybrats.co.uk

LOSS OR DAMAGE IN TRANSIT OR NON-DELIVERY

The Buyer shall examine the Goods immediately once they are delivered to them. The Company reserves the right to reject claims in respect of shortages or damage in transit or non-delivery of the Goods, or in the case of non-delivery 7 days after the due date for deliveries.
Whilst the Company will use its best endeavours to deliver the Goods in accordance with the Buyer's requirements, the Company will not be liable for any consequences of late delivery howsoever caused.

GUARANTEE

All items purchased from cheekybrats.co.uk are covered by a six month guarantee. The guarntee will only cover manufacture faults and we will repair or replace any part free of charge.
In cetain circumstances digital images of faulty products may be required to determin the fault.
Accidental damage and damage caused by misuse is not covered by this guarantee and therefore a charge will be made.
It is your responsibility to ensure that said goods returned are properly insured. We will not be responsible for goods returned to us that are lost in transit or further damged.

REFUNDS

You are entitled to return any item to us up to 14 days after you receive it. You should have taken reasonable care of the goods and return them with all the original packaging. We will refund your whole payment including shipment costs but you must pay for the return shipment unless the goods are faulty and the faulty/damaged parts cannot be supplied or not as advertised.
If any item is refused or if you do not respond to the "missed you card" and the items are sent back to cheekybrats you will be charged for the delivery costs. With certain direct despatch items that the customers wishes to return a 25% admin and handling charge will be made.

CANCELLATION

You can cancel your order with us at any time before it is despatched for a full refund.